We understand that the protection of your personal data is crucial to you, and we share your concern. At Betli Shop, we are committed to respecting and upholding the privacy of every individual who visits our website and uses our services. We will only collect and use your personal data in accordance with this Privacy Policy and in a manner that is consistent with our legal obligations and your rights.
We kindly request that you take the time to read and understand this policy carefully. By using our website and services, you are deemed to have accepted and agreed to this Privacy Policy. If you do not agree to the terms outlined in this policy, please refrain from using our website and services immediately. Please note that we may update this policy from time to time, and it is your responsibility to check for any changes.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
“Company”: XXXXX. that operates the https://my.betli.shop/ website and provide the services.
“Account”: A unique login account that allows access to and use of certain features and areas of our website;
“Cookie”: A small text file that our website places on your device when you visit certain parts of our site or use certain features. You can find more information about the Cookies we use in section 12 below. Details of the Cookies used by Our Site are set out in section 12, below;
“Cookie Law”: The relevant provisions of the Malaysia’s Personal Data Protection Act (PDPA) 2016;
“Personal Data”: Any data that relates to a specific individual who can be identified directly or indirectly from that data. In this context, it refers to personal data that you provide to us through our website. This definition incorporates the definitions provided in the Malaysia’s Personal Data Protection Act (PDPA) 2016;
“We/Us/Our”: https://my.betli.shop/, whose registered address is .
“Our Site”: https://my.betli.shop/
“Contact Details”: You can contact us using any of the methods listed on our Contact Us page or by writing to us at our registered address above.
2. Scope and Application
This Privacy Policy applies only to your use of Our Site. If you navigate to other websites, please note that We have no control over how your data is collected, stored, or used by those websites. We recommend reviewing their privacy policies before providing any personal data.
3. User Rights
As a data subject, you have the power to control how your personal data is collected, used, and shared. The PDPA grants you the following rights:
- The right to know: We will provide you with clear and transparent information about how we collect and use your personal data.
- The right to access: You have the right to request a copy of your personal data and learn how we’re using it.
- The right to correct: If you notice any inaccuracies or omissions, you can ask us to correct or update your personal data.
- The right to be forgotten: You have the right to request that we erase your personal data from our systems, under certain circumstances.
- The right to restrict processing: You can ask us to limit the way we use your personal data, for example if you want to contest its accuracy.
- The right to portability: You have the right to receive your personal data in a format that’s easily transferable to another service or organisation.
- The right to object: You have the right to object to our use of your personal data for specific purposes, such as marketing or profiling.
- Rights related to automated decision-making and profiling: You have the right to understand how we’re using algorithms and machine learning to make decisions about you.
4. Data Collection
Depending upon your use of Our Site, We may collect some or all of the following personal, and non-personal data (please also see section 12 on Our use of Cookies and similar technologies).
We may collect various types of data, including identifying information (name, date of birth, gender, business/company name), contact information (email addresses, phone numbers, delivery addresses), demographic data (postcode, preferences, interests), device information (IP-address, web browser type, operating system), and navigation data (URLs visited, referring site, exit site).
5. Data Usage
We process and store personal data securely and only for as long as necessary to fulfill the purpose for which it was collected. We comply with the Personal Data Protection Act (PDPA) and ensure that our use of personal data is always lawful, based on one of the following grounds: contract, consent, or legitimate interests. We use personal data for purposes such as managing accounts, personalising experiences, supplying products and services, responding to inquiries, sending targeted marketing, conducting market research, and analysing user behavior to improve our site and user experience.
We believe that your personal data is a valuable asset, and we are committed to protecting it. We may use your data for marketing purposes, such as sending targeted information and offers, but only with your explicit consent or where permitted by law. We will never send you unsolicited marketing or spam, and we will always take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Personal Data Protection Act (PDPA).
We also use third-party content on our site, such as Google, YouTube, and Facebook, which may collect data through cookies. While we do not control the activities of these third parties, we advise you to check their privacy policies to understand how they collect and use your data.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We understand that you may change your mind about how you want to share your data, and we respect your decision.
We only keep your personal data for as long as necessary in light of the reason(s) for which it was first collected. We do not retain your data for any longer than is necessary, and we take all reasonable steps to ensure that your data is securely stored and protected from unauthorized access.
6. Data Storage
We only retain your personal data for as long as necessary to achieve the purposes stated above, and/or until we have your consent to keep it.
Some or all of your data may be stored outside of Malaysia, in countries with different data protection laws. By using our website and submitting information to us, you are deemed to have accepted and agreed to this arrangement. If we do store data outside of Malaysia, we will take all reasonable steps to ensure that your data is treated with the same level of care and security as it would be in Malaysia, by ensuring that our suppliers comply with relevant data protection standards such as the Malaysia Personal Data Protection Act (PDPA) and international standards such as ISO 27001.
Data security is a top priority for us, and we have taken suitable measures to protect your data by using secure SSL connections and ensuring that our suppliers are compliant with relevant data protection standards.
7. Do We Share Your Data?
Subject to section 7, we will not share any of your data with any third parties for any purposes.
In certain circumstances, we may be required by law to share certain data held by us, which may include your personal data. For example, we may be required to share data in connection with legal proceedings, compliance with legal obligations, court orders, or government authorities.
We may sometimes contract with third-party service providers to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, these third-party service providers may require access to some or all of your data. Where this is the case, we will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third-party service provider under the Personal Data Protection Act (PDPA) and other relevant laws.
We may compile statistics about the use of our website, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying data or any anonymized data that can be combined with other data to identify you. We may share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
We may sometimes use third-party data processors that are located outside of Malaysia. Where we transfer any personal data outside of Malaysia, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be in Malaysia by checking suppliers are compliant with relevant laws and regulations.
In certain circumstances, we may be required by law to share certain data held by us, which may include your personal data. For example, we may be required to share data in connection with legal proceedings, compliance with legal requirements, court orders, or government authorities.
8. What Happens If Our Business Changes Hands?
In the event of a change in our business structure, such as a merger or acquisition, we may transfer your personal data to the new entity or owner. This transfer will be made in accordance with the Personal Data Protection Act 2016 and other relevant laws.
9. How Can You Control Your Data?
In addition to your rights under the PDPA, you may have options to restrict our use of your personal data when submitting it via our website. Specifically, we aim to provide you with strong controls over our use of your data for direct marketing purposes, including the ability to opt-out of any future uses of your personal data for marketing purposes by managing your account settings.
10. Right to Refuse Information
You may access certain areas of our website without providing any personal data. However, to use all features and functions available on our website, you may be required to submit or allow for the collection of certain personal data.
You may restrict our use of cookies. For more information, see section 12.
11. Access to Your Personal Data
You have the right to request a copy of any of your personal data held by us (where such data is held). Under the Personal Data Protection Act 2016, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us using the contact details above for more information.
12. Our Use of Cookies
Our website may place and access certain first-party tracking cookies, web cookies, or browser cookies on your computer or device. First-party tracking cookies, web cookies, or browser cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our website and to provide and improve our products/services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using our website, you may also receive certain third-party tracking tags, web tags, or browser tags on your computer or device. Third-party tracking tags, web tags, or browser tags are those placed by websites, services, and/or parties other than us. Third-party tracking tags, web tags, or browser tags are used on our website for advertising purposes and providing marketing analytical information. For more details, please refer to section 5. These Cookies are not integral to the functioning of our website and your use and experience of our website will not be impaired by refusing consent to them.
All Cookies used by and on our website are used in accordance with the Malaysian Personal Data Protection Act 2016 and the Malaysian Communications and Multimedia Commission’s (MCMC) guidelines on online privacy.
Before third-party Cookies that collect and process your personal data are placed on your computer or device, you will be prompted to consent to their placement. By giving your consent, you are enabling us to provide the best possible experience and service to you. You may, if you wish, decline consent to the placement of Cookies; however, certain features of our website may not function fully or as intended. You will be given the option to allow only first-party Cookies and block third-party Cookies that collect and process your personal data.
Some features of our website rely on Cookies to function properly. The Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are listed below in section 12. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You can still block these Cookies by adjusting your internet browser’s settings as outlined in section 12. Please note that our website may not function optimally if you do so.
The following first-party Cookies may be placed on your computer or device:
- Cookies that help with website functionality, such as:
- Tracking whether you’ve logged into the website
- Recording your preferences
- Maintaining the current contents of your basket
- Cookies that assist with analytics, such as Google Analytics’ anonymous data collection
And the following third-party Cookies may be placed on your computer or device:
- Google Analytics – Anonymous Data Collection
- Facebook Pixel
- Google Conversion/Remarketing
We use cookies to collect anonymous usage information, enabling us to improve our website and services. You can choose to opt-out or adjust your browser settings to restrict or disable cookies.
You can manage cookies through your browser’s settings, which allow you to choose whether to disable all cookies or only third-party cookies. By default, most browsers accept cookies, but you can change this setting.
To ensure the best experience on our website, we recommend keeping your browser and device up-to-date. If you’re unsure about adjusting your privacy settings, consult your browser’s help menu or documentation.
Note that deleting cookies may lose personalized settings or login information.
13. Contact Information
If you have any questions about Our Site or this Privacy Policy, please contact Us for more details using the Contact Us page. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
14. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make changes, we’ll post them on our website and consider them effective immediately. By using our site after any changes have been made, you’ll be agreeing to the new terms. We suggest checking this page regularly for updates and staying informed about any changes to our privacy policy.
